System administrator

Post Date:
Job Type:
Full or part time
New York

We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.

IT Technician Duties and Responsibilities
- Keep systems up-to-date through operating systems upgrades
- Monitor networking equipment and servers
- Assist with the design, implementation, and ongoing support of new software and features
- Monitor web performance, network availability, and security
- Oversee troubleshooting for system errors
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Evaluate connectivity issues, equipment, and software
- Modify configurations, utilities, software, etc.
- Set up equipment for new users
- Install, test, and monitor servers, firewalls, and new software
- Perform/configure data backups
- Install and update network system improvements as needed
- Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more

IT Technician Requirements and Qualifications
- Experienced in administration of G Suite, Microsoft Office and Microsoft 365
- Familiarity with SQL
- Experience working with Linux-based OS
- Coding and AWS skills are a plus
- Previous experience as a help desk technician, computer technician, or IT Support
- Ability to troubleshoot and resolve multiple issues
- Ability to multitask, prioritize, and manage time efficiently
- Excellent verbal and written communication skills
- Comfortable in a diverse and fast-paced environment
- Goal-oriented, organized team player
- Experience working with network and server management support
- Up-to-date knowledge of new systems, information, software, and upgrades
- High school degree or equivalent; Bachelor's degree in computer science, information systems or related field preferred

- Health Insurance
- Paid Time Off
- 401K
- Certifications / training paid for
- Flexible Schedule

Job type: Full or part time

About ACE:
Affinity Capital Exchange (ACE) is the world's first institutional trading exchange for Points-Backed Securities in a very large and increasingly expanding Loyalty market. It plans to deliver improved economics to loyalty players such as airlines, hotels, banks, and financial customers including speed of trading, price discovery, liquidity and risk management. Office is located in the Financial District

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